Our eCertificate orders are processed 7 days a week and typically arrive to your email inbox within 4-8 hours from the time the order is approved. Orders approved after 5pm (Eastern) will be emailed the following day around 1pm (Eastern). In some cases, eCertificates may take up to 24 hours to arrive after your order is approved.
If you have not received your eCertificate(s) within that 24-hour time frame, please let us know, and we would be happy to resend it.
Other important eCertificate information: eCertificates have no expiration date, are non-reloadable, cannot be redeemed for cash (except where required by law), and have no fees associated with their use. Zebit has an 18% handling fee on all eCertificates, whether purchased or financed.
All eCertificate sales are final.