How can I file a payment dispute? If you suspect a payment was applied incorrectly, please send an email to firstname.lastname@example.org We will investigate and respond back to you as soon a possible. Related articles How can I update the payment method tied to my Account? How can I cancel auto-pay associated with my debit/credit card or payroll deduction? Why is there an 18% fee on eCertificates? Can my payment amounts vary over time? If I have more than one financed purchase, how are my payments made?