Some larger items like furniture and exercise equipment must be shipped via our home delivery service. Our standard home delivery service only includes threshold delivery (no set-up or installation is included).
You will receive a call on the phone number you entered when placing the order to set-up a delivery time. Please make sure all the information in your order is accurate. Incorrect info will result in delayed shipping times or even cancellation of your order.
You will have an opportunity to open the packaging, inspect the product itself. Check it out carefully - if anything is wrong, please email Customer Care.