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FAQs

What is Zebit

  • What is Zebit

Getting Started

  • Do I have to have good credit to be approved?
  • Do you report credit?
  • Why do you need my Social Security Number?
  • Do you check credit?
  • Are there any membership fees or interest charges associated with Zebit?
  • What agency do you perform a credit check with?
See all 7 articles

Spending Limit

  • What is a Spending Limit?
  • Can I request an increase to my Spending Limit?
  • Am I obligated to use my Spending Limit?
  • Can my Spending Limit change?
  • How is my Spending Limit determined?
  • Where can I use my Spending Limit?

Marketplace

  • Zebit Marketplace
  • E-certificates
  • Grocery

Orders

  • Where can I see my order history?
  • Where can I see or download my agreements?
  • Order Confirmation

Shipping

  • Shipping
  • Grocery

Payments

  • Do you accept EBT?
  • How do I change my payment card on file?
  • How can I update the payment method tied to my Account?
  • Can I use someone else’s debit or credit card?
  • If I have more than one financed purchase, how are my payments made?
  • How do I enroll in Auto-Pay?
See all 13 articles

Our Policies

  • Cancellation Policy
  • How do I close my account?
  • How do I manage my push notifications?
  • How do I unsubscribe from emails?
  • Can I delete my account?
  • What is the return and cancellation policy for groceries?
See all 10 articles

Get Started

  • Join now for Free
  • How Zebit Works
  • Employer Inquiries
  • Affiliates
  • Fair Lending
  • Military Lending

Company

  • Our Mission
  • Careers
  • Investors
  • Press
  • Contact

Zebit

  • Registration Agreement
  • Transparency Pledge
  • Privacy
  • Cybersecurity
  • Terms
  • Product Recalls
  • CA Recycling Fee

Customer Service

  • Order History
  • Shipping Options
  • Return Policy
  • My Spending Limit
  • Contact Us

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Zebit is only available in the United States and unavailable in Washington, D.C.