FAQs

What is Zebit

• What is Zebit

Getting Started

• Do I have to have good credit to be approved?
• Do you report credit?
• Why do you need my Social Security Number?
• Do you check credit?
• Are there any membership fees or interest charges associated with Zebit?
• What agency do you perform a credit check with?

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Spending Limit

• What is a Spending Limit?
• Can I request an increase to my Spending Limit?
• Am I obligated to use my Spending Limit?
• Can my Spending Limit change?
• How is my Spending Limit determined?
• Where can I use my Spending Limit?

Marketplace

• Zebit Marketplace
• E-certificates
• Grocery

Orders

• Where can I see my order history?
• Where can I see or download my agreements?
• Order Confirmation

Shipping

• Shipping
• Grocery

Payments

• Do you accept EBT?
• How do I change my payment card on file?
• How can I update the payment method tied to my Account?
• Can I use someone else’s debit or credit card?
• If I have more than one financed purchase, how are my payments made?
• How do I enroll in Auto-Pay?

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Our Policies

• Cancellation Policy
• How do I close my account?
• How do I manage my push notifications?
• How do I unsubscribe from emails?
• Can I delete my account?
• What is the return and cancellation policy for groceries?

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